Terms & conditions of use

Information is an asset and (the firm) acknowledges that there is a corporate responsibility to safe guard such information provided to us by our clients. (the firm) has in place policies and procedures with regards to office and Data security and Data protection and we are fully committed to comply with our obligations as set out in the Data Protection Act 1998 and the forthcoming GDPR. If you require full details of the information on what type of information we hold on our clients and how we safeguard this information, please contact the firm’s Compliance Officer - Stephen Waterman.

Complaints

We are committed to working with our clients to achieve best client outcomes, and we welcome feedback and the opportunity to improve our service. Please direct any complaints or queries to the firm’s compliance officer in writing in the first instance as follows:

(the firms address and named contact)

Although the firm does not have eligible complainants as defined in the FCA handbook DISP 2.7.3R, the firm is committed to achieving best client outcomes. The firm has a complaints policy and procedures and as such we will acknowledge receipt of your compliant / inquiry, in writing, and endeavour to resolve any issues as soon as is practicably possible, however sometimes matters may take longer to investigate, in this instance we will keep you informed and will provide you with our final written response within eight weeks of compliant receipt.

 

WEBSITE TERMS AND CONDITIONS OF USE

These terms (and any documents referred to in them) tell you the terms on which you may make use of the (The firm’s) website (the “Website”). Please read these terms carefully prior to use of the Website. By using the Website, you confirm your acceptance to these terms. If you do not agree to these terms, you should exit the Website immediately and refrain from using it.

 

INTELLECTUAL PROPERTY RIGHTS

2.1 This Website is owned by (The firm) and any and all intellectual property rights in the Website including, but not limited to, copyright and database rights and any logos or trademarks (whether registered or unregistered) are owned by and remain the property of (The firm) (or its third-party licensors as applicable) at all times.

2.2 You may print off one copy and may download extracts of the content on the Website for your personal reference and may draw the attention of others within your organisation to material posted on our Website, provided that:

2.2.1 Our status (and that of any identified contributors) as authors of material on the Website must always be acknowledged;

2.2.2 You do not use any part of the content on the Website for commercial purposes without our prior written consent;

2.2.3 You do not modify in any way the paper or digital copies of any materials you have printed off or downloaded, including the removal of any copyright or other proprietary notices contained in the website;

2.2.4 Any information on the Website which is marked as being confidential is treated as such and is not disclosed to any third party; and

2.3 You agree that you will not use any part of the Website to:

2.3.1 commit or encourage any criminal offence;

2.3.2 send or receive any material which is offensive, or which may be abusive, indecent, obscene or menacing, or in breach of confidence, copyright, privacy or any other rights. In the event, we believe any material falls within any or all of these categories, we shall be entitled to remove it without notice;

2.3.3 collect or store personal data about other users;

2.3.4 insert or knowingly or recklessly transmit or distribute a virus, worm, trojan horses, time bombs, trap doors or any other computer code, files or programs or repetitive requests designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or to diminish the quality of, interfere with the performance of or impair the functionality of this Website;
2.3.5 upload, post, email or otherwise transmit or post links to any content that facilitates hacking;

2.3.6 hack into any aspect of this Website;

2.3.7 upload, post, email or otherwise transmit links to any content that infringes the intellectual property rights of any third party;

2.3.8 circumvent or attempt to seek to circumvent, any of the security safeguards of this Website;

2.3.9 cause annoyance to other people accessing this Website;

2.3.10 send any unsolicited advertising or other promotional material, commonly referred to as “spam”, “junk mail”, “chain letters”, “pyramid schemes” or any other form of solicitation by email or by any other electronic means;

2.3.11 send email or any other type of electronic message with the intention or result of affecting the performance or functionality or any computer facilities; or

2.3.12 permit any third party to do any of the above.

2.4 If you use the content of the Website in breach of these terms of use, your right to use the Website will cease immediately.

2.5 Paragraph 2.2 does not apply to content contained on third party websites.

2.6 No links to the Website may be included on any other site without our prior written consent. You are not entitled to modify or redistribute the contents of the Website.